Monday, 4 May 2009
Healthy Reading
Having rarely visited the doctor since our time of living in Africa and Asia over the past 16 years, since living in France we are certainly making up for it.
When we were working in developing countries, our family rule was that we and the kids were "not allowed" to get sick. If we were, then out would come the self diagnosis books (think DIY healthy reading) and drug manuals and off we would go to the pharmacy if necessary. It is not as scary as it sounds as I 'used' to be a nurse and besides it was at times difficult to find the right doctor or the services that we needed.
Anyway roll the years forward to France and in our 8 short months here we have visited : various doctors, X-ray clinics, blood laboratory, specialists, physiotherapists, hospitals, pharmacies.....
I am ashamed to say that most of them are for me - the strong one in the family who is "never" sick. That does still hold true as most of it was for a skiing accident so I do feel that I am still holding my healthy record.
You know what they say about women in their 40's who hit the ski slopes during half term having not skied for years and who then cause mayhem on the piste? ....Yep that was me.
I was the one in the light blue jacket and purple hat who was rolly pollying past you at 100 kms an hour. OK 10km then.
However thinking about our health experiences here, we have been both delighted and frustrated. The delight comes in the efficiency of the health professionals and the health services and we have nothing but good things to say about them all.
Imagine going to visit your local doctor, being seen straight away (and with no appointment), getting a prescription for an x-ray and having that done straight away in the clinic up the road, receiving and having the results explained to you immediately, making an appointment with the specialist and being seen the next week at the time allocated (actually 2 minutes earlier) and then being offered surgery (if I want it!) for the following month. And so it goes on.
No waiting, excellent service and 10 out of 10 all round....except for the radiographer who made me have more x-rays than were prescribed and then charged me (a lot) for the pleasure.
Oh and the other interesting experience (again with the radiographer), was being sent into a cupboard with a man and being told to take all our clothes off (knickers allowed) and to stand there feeling naked and vulnerable until it was 'our turn'. Thankfully the other man was my husband otherwise it could have been interesting.
What I find interesting here in France is how the health professionals seem to work very much on their own in a private practice but who are reimbursed by the state. The local doctor is often a one-man band who answers the phone, sees the patients, does all the paperwork and who cleans up at the end of the day. It explains why it is near impossible to make an appointment over the phone - there's no one to answer it.
The same goes with the local physiotherapists and nurses who seem to be dotted everywhere. Just in our small town of Limoux which has a population of 10,000, we have 22 general doctors, 18 physiotherapists, 11 district nurses, 7 pharmacies, 7 ambulance taxis, 2 x-ray clinics, 1 laboratory plus more.
Are we a sick town or maybe the French just like to keep healthy?
So as you can see we are more than happy with the French health services but if we were to talk about French health care bureaucracy, well maybe a grumble or two is in order. Fill in this, fill out that, send it here, send it there.....and still we are only advancing one incy wincy step at a time.
Basically all we want is to be "IN" the French health care system. We are paying for it (heftily) and our sole aim right now is to get that 'Little Green Card'. The very coveted green card that says you are "IN".
The other day we made what we thought was a big advance when we received 'The Paper'. The magic paper with a big long number on it which is apparently the step before the card. Clap hands everyone.
However quite a few health professionals seem to turn their nose up at it and we get get the "Gives us the card or give us the money" treatment.
So as the money is being handed over left right and center I am beginning to wonder whether I should just go back to my DIY medical books.
In the meantime, other important things are beginning to sprout, such as the garden which has just gone wild. Bill is around for a few more weeks before he rushes off on an assignment so he is busy cutting, trimming, planting and watering. I get the grotty bits like weeding.
It all looks fabulous though and it's like discovering treasure each time something else appears.
Next Time: Working or Gardening - I can't decide. How about 'Working in the Garden' then?
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2 comments:
We waited, after getting the attestation, for hubby's carte vitale... and nothing happened. It took our insurance agent to phone up and make sure the attestation people talked to the carte vitale people.
I'm still waiting for my carte as a beneficiaire - again, had to request it specifically. So far it's taken several months but I've recently sent off my photo and ID so nearly there! (Would you believe it - word veri is sicto)
We haven't been asked for a photo yet and I didn't realise that the card had a photo on it. I have heard of people waiting 18 months or more.
We do have the letter with our number d'attestation but not everyone is happy to accept it which is a bit frustrating.
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